We are committed to giving you the best experience possible and believe that the volunteer relationship is one of trust and mutual understanding.

As a volunteer you have a responsibility to:

  • Perform all tasks within your volunteer role to the best of your ability.
  • Work in partnership with volunteers, staff and the general public.
  • Support, respect and adhere to our organisational policies, guidelines and management decisions – including all aspects of equal opportunities, health and safety, data protection and use of our brand.
  • Consider and protect Cowley Road Works's good reputation.
  • Act responsibly and within the law.
  • Let the CRW Volunteers Coordinator know first if you have any problems or complaints so that we can find a solution together.
  • Let the CRW Volunteers Coordinator know if there are changes in your personal circumstances that may affect your volunteering.
  • Have the best possible experience by getting involved and enjoying your volunteering.

In return, Cowley Road Works will:

  • Offer equal opportunities to everyone who wants to volunteer.
  • Respect the skills, dignity and individual needs of the volunteers and do our best to adjust to these individual requirements.
  • Provide adequate information, training and assistance for the volunteer to be able to meet the responsibilities of their role.
  • Celebrate success and recognise loyalty and dedication.
  • Respect our volunteers and listen to what you have to say, consistently encouraging two-way communication.
  • Provide information about CRW's policies and procedures.
  • Try to resolve any concerns fairly and reasonably
  • Seek to ensure the health, safety and welfare of all volunteers
  • Encourage a positive and friendly atmosphere.
  • Provide access to trained members of staff to support, advise and guide you.
  • Provide opportunities to develop new skills and experience, make new friends and contribute to your community.



Download the volunteering policy here.

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